FAQs Archive - Page 5 of 5

Q: What is your rain out policy?

You can read our inclement weather policy and all other ticket policies on our Tournament Policies page.

Q: What precautions are being taken for fan health and safety at Hard Rock Stadium?

The Miami Open and Hard Rock Stadium are committed to creating and maintaining a safe, healthy and engaging tournament atmosphere, all while adhering to the rapidly-changing world around us. Hard Rock Stadium is one of the first public facilities to earn the Global Biorisk Advisory Council’s STAR accreditation. GBAC is a division of ISSA, a worldwide cleaning industry association, and their goal is to implement cleaning, disinfection, and infectious disease prevention work practices to control risks like Covid-19 and ensure you and your guests can safely enjoy the tournament. For more, visit our Hard Rock Stadium website.

Q: Will I need a clear bag?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" animation_direction="left" animation_speed="0.3" animation_delay="0"] For conditions of entry and venue questions, please refer to Stadium Clear Bag Policy [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What am I allowed/not allowed to bring with me to the tournament?

All Hard Rock Stadium prohibited items apply for the Miami Open which you can find in our Hard Rock Stadium A-Z Guide under Prohibited Items , with the following as an exception: Umbrellas will be allowed upon search but will not be allowed to be opened in seating areas. Bottled water (sealed) under 1L per person is allowed. Food is allowed in a small clear bag for guests with approved dietary or medical exceptions.

Q: How can I access and manage my tickets?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" min_height="" link="" background_blend_mode="overlay" first="true"][fusion_text] You can view our Digital Ticketing Guide for all information related to ticket management. If you purchased online, please reference your confirmation email if you have any questions. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Where is the Miami Open presented by Itaú located?

The Miami Open is located at Hard Rock Stadium, 347 Don Shula Drive, Miami Gardens, Florida 33056.

Q: When is the 2025 Miami Open presented by Itaú?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" min_height="" link="" background_blend_mode="overlay" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" user_select="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] The 2025 Miami Open presented by Itaú is scheduled for March 16 – 30, 2025. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]